Privacy Policy

GENERAL

This Mobile Application with the name of shivrealestate.in is operated by Shiv Real Estate (“/We/Our/Us”). We are committed to protect and respect your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2023 and other national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
Downloading, accessing, or otherwise using the App indicates that you have read this Privacy Policy and consent to its terms. If you do not consent to the terms of this Privacy Policy, do not proceed to download, access, or otherwise use the App.
We collect your personal information in order to provide and continually improve our products and services.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. The last updated date can be found at the beginning of this policy.
All partner firms and any third-party working with or for us, and who have access to personal information, will be expected to read and comply with this policy.

HOW WE COLLECT THE INFORMATION

From you directly and through this App: We may collect information through the App when you visit. The data we collect depends on the context of your interactions with our App.

INFORMATION WE COLLECT
We collect information primarily to provide better services to all of our users.
We collect the following information from you when you use or signup on our App:Name, Email, Mobile Number, Address, Office Name.
When you visit our App, some information is automatically collected. This may include information such as the type of mobile device, Operating System (OS) running on your device, unique user ID, access times, device type, and language. We also collect information about how you use our products or services.
The information about your usage of the App, including crash logs and usage statistics.
We will retain your information as long as we require this to provide you with the services and for such period as mandated by the laws concerned.

HOW WE USE INFORMATION
We use the information collected through this App as described in this policy and we may use your information to:
Improve our services, App;
Understand and enhance your experience using our App.
We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences;
Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

DATA SECURITY
We take due care to protect user data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal user information.
We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, and unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
It is important for you to protect against unauthorized access to your password and your devices, and applications. Be sure to sign off when you finish using a non-personal device.

LINKS TO THIRD PARTY SITE/APPS
Our App may contain links to and from other Apps/Websites of third parties. Please note that if you follow a link to any of these Apps/Websites, such Apps/Websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our Site, we encourage you to read the privacy policy of every App/Website you visit.

SHARING OF PERSONAL INFORMATION
We do not share your personal data with third parties without your prior consent.
In an emergency, including to protect the personal safety of any person.

CHILDREN
If you are under the age of 18 or the age of majority in the jurisdiction in which you reside, you may only use Our App with the consent of your parent or legal guardian. In any case, We will not be liable for any cause of action that arose due to non-compliance with this section.

CHANGES TO THIS POLICY
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
If you have any concern about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.